Return & Refund Policy

We value your satisfaction. Please review our return and refund terms carefully.

Return Timeline

Please return the product within 7 days of delivery in its original condition and packaging.

Products returned after this period will not be eligible for refund or exchange.

If the product is defective, damaged, or incorrect, kindly share an unboxing video as proof and return the product within 3 days of delivery.

Requests without an unboxing video may not be accepted.

The item must be unused, undamaged, and in its original packaging.

Proof of purchase (order ID/receipt) is required for processing returns.

Once your return is approved, we will deliver the exchange or replacement product within 7–10 working days.

Exchange is subject to product availability.

For eligible returns (other than replacements), refunds will be processed and credited within 5–7 working days to your original payment method.

Customers need to bear the return shipping charges unless the product delivered was damaged, defective, or incorrect.

If the product is not available, we will issue a refund.

Pure, natural, and trusted – your satisfaction is our priority.