Effective Date: 19/09/2025
Website: https://lokamritoil.org
Company: Indusmile Industries

1. Introduction

At Lokamrit Oil, a brand owned and operated by Indusmile Industries, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website https://lokamritoil.org ("Platform"). By accessing or using our Platform, you agree to the practices described here, in accordance with applicable Indian laws.

2. Scope and Applicability

This Privacy Policy applies to all users within India. We do not offer products or services outside India. All personal data is processed and stored within India.

3. Information We Collect

• Personal Identifiable Information: Name, mobile number, email ID, and address.
• Payment Information: Processed securely via third-party payment gateways.
• Device and Usage Data: IP, browser type, and browsing behavior.
• Transaction Information: Order history and support interactions.

You may choose not to provide certain details by avoiding certain features.

4. How We Use Your Information

• To process and fulfill orders
• To improve user experience
• For customer support and service
• To send promotional updates (with opt-out)
• To prevent fraud and comply with laws

5. Data Sharing and Disclosure

We may share data with internal teams, logistics partners, payment processors, or government authorities when legally required. We never sell your personal information.

6. Data Security

We employ industry-standard measures to protect data. While we strive for full security, no system is 100% secure. You are responsible for safeguarding your credentials.

7. Data Retention and Deletion

We retain data only as long as necessary for transactions, legal obligations, and fraud prevention. You can request deletion by contacting us via email.

8. Your Rights

As per Indian laws, you can access, update, correct, or delete your data, and withdraw consent by contacting us.

9. Cookies and Tracking Technologies

We use cookies to improve functionality and user experience. You can control cookie preferences through your browser settings.

10. Consent

By using our Platform, you consent to our privacy practices. You may withdraw consent at any time, though some services may become limited.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a new “Effective Date.”

12. Grievance Redressal

Name: Pramod Singh
Designation: Grievance Officer
Company: Indusmile Industries
Email: lokamrit.org@gmail.com
Phone: +91-9773601874
Working Hours: 9 AM to 6 PM (Mon–Fri)